Privacy Policy

1. Overview

FendLand is built for landowner privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you have. We do not sell your personal information.

2. Information We Collect

Information you provide

• Account information: email address and password
• Message text you submit for scanning
• Sender phone numbers you optionally provide with scans
• Personal information for removal requests: full name, phone number, state, email address
• Notes you add to your evidence log
• Property inquiry form responses (if you use an inquiry link)

Information processed by the iOS SMS filter

• The content of SMS and MMS messages from unknown senders (numbers not in your contacts)
• The sender's phone number
• Messages classified as non-property-related by the on-device pre-filter never leave your device
• Messages sent to our server for classification are processed and discarded — we do not store message body content from the SMS filter
• We store only: a hashed version of the sender's phone number, the classification verdict, confidence score, and timestamp

Information collected automatically

• IP address (used for rate limiting only, not stored long-term)
• Standard server logs (request paths, timestamps)
• Authentication session tokens (stored in secure cookies)

Third-party data

• Phone number carrier and line type data from Twilio Lookup (cached up to 60 days)

3. How We Use Your Information

• To provide the Service: scan messages, save results to your evidence log, and submit removal requests on your behalf.
• To improve scanner accuracy: scan results are used to refine our internal classification models. Message text is not shared externally.
• To send transactional emails: account-related emails (password reset, confirmation) and removal request submissions via Resend.
• To enforce rate limits and prevent abuse: IP addresses are used for in-memory rate limiting and are not stored.
• To maintain audit logs: removal request actions are logged for your protection and ours.

4. Community Blocklist

When you scan a message classified as WHOLESALER or SCAM with a phone number, FendLand anonymously increments a counter for that number in our Community Blocklist. This contribution:

• Contains no information that identifies you
• Stores only: the phone number (E.164 format), classification type, and count
• Is used to show aggregate reputation data to other users

You can opt out of contributing to the Community Blocklist by not providing a sender phone number when scanning.

5. How We Share Your Information

We do not sell your personal information. We share data only in these limited cases:

• Data brokers (removal requests): When you initiate an Assisted or Hybrid removal, we send your name, phone, state, and email to the target broker on your behalf. This is the purpose of the feature.
• Service providers: Supabase (database and auth), Resend (email delivery), Twilio (phone lookup). Each operates under their own privacy policies.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of FendLand or others.

6. Data Retention

• Scan records and evidence notes: retained while your account is active
• Removal request records and audit logs: retained while your account is active
• Phone number carrier cache: 60 days
• Authentication sessions: managed by Supabase per their retention policy

When you delete your account, your personal data is deleted within 30 days, except where retention is required by law.

7. Security

We use industry-standard security practices including encrypted connections (HTTPS), secure session management, and role-based database access controls. Sensitive operations use server-side service role keys that are never exposed to the browser. No system is 100% secure. Please use a strong password and enable two-factor authentication.

8. Your Rights

You may:

• Access and export your scan data (CSV export available in the Evidence Log)
• Delete your account and associated data by contacting support@fendland.com
• Request a copy of your data
• Opt out of Community Blocklist contributions by omitting sender phone numbers

9. iOS SMS Filter

FendLand's iOS app includes an SMS filter that classifies incoming text messages from unknown senders. This section explains how it works and what data is involved.

How the filter works

When you enable FendLand in Settings > Apps > Messages > Unknown & Spam, iOS asks FendLand to classify SMS messages from numbers not in your contacts. FendLand determines whether the message is unsolicited real estate solicitation (from wholesalers, investors, or scammers targeting property owners) and routes it to your Junk folder if so.

On-device processing

Many messages are classified entirely on your device without any data leaving your phone. Messages that are clearly not property-related (verification codes, delivery notifications, bank alerts, appointment reminders) are identified locally and allowed through immediately. Only messages that contain property-related language may be sent to FendLand's server for full analysis.

What we do with message data

• Message content sent to our server is used solely to classify whether the message is unsolicited real estate outreach
• We do not store message body content from the SMS filter
• We store only: a hashed (non-reversible) version of the sender's phone number, the classification verdict, a confidence score, and a timestamp
• This data is used to improve classification accuracy and populate the anonymous community blocklist
• We do not sell, share, or disclose message content to any third party
• We do not use message content for advertising, profiling, or any purpose beyond spam classification

What is not sent to our servers

• Messages from numbers in your contacts (iOS handles this before invoking the filter)
• Messages classified as non-property-related by the on-device pre-filter
• iMessages (the filter only applies to SMS and MMS)

Your control

You can disable the SMS filter at any time in iOS Settings > Apps > Messages > Unknown & Spam. Disabling the filter immediately stops all message processing by FendLand. No data is collected when the filter is disabled.

10. Children

FendLand is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. The effective date at the top of this page reflects the most recent update.

12. Contact

Privacy questions or data requests: privacy@fendland.com

General support: support@fendland.com